FAQ

Question: What kind of material is used in these products?

Answer:   Our products are made from 100% Genuine Leathers extracted from Lambskin, Cowhide and other animals.

 

Question: Where are these products made?

Answer:   Our products are made in Canada, India and other overseas countries.

 

Question: Is there a minimum order

Answer:   There is no minimum order unless specified in product page in few cases.

 

Question: Do you accept Credit cards?

Answer:   Yes, we can process VISA, MasterCard and American Express over the phone. Please call 905-625-8831

 

Question: How long do you take to ship?

Answer:   We normally ship products within 2 business days.

 

Question: How long it takes to arrive?

Answer:   Depending upon Public Holidays, it normally takes 6 to 10 Business days to arrive within Canada and USA.

 

Question: Do you ship internationally?

Answer:   Yes, we do ship any permissible country. However, the it may take longer to arrive depending upon destination country.

 

Question: Do you accept Returns?

Answer:   Our Return Policy is described in "Return Policy" tab under Customer Service.

 

Question: Do you make custom orders.

Answer:   Yes, we have the expertise to manufacture any kind of Small leather Goods. Please contact us at 905- 625-8831 or send us a email at info@igicanada.com . There may be a quantity requirement based on product.

 

Question: Do you do Leather Repairs.

Answer:   Presently, we do not have repair facilities.

 

Question: Do you customize products.

Answer:   We can do customization only at the time of manufacturing. We do not have individual customization facility.

 

 


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